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The Federation of European Independent Financial Advisers
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Once again, we utilised the ZOOM platform to host these webinars and members registered to attend received access/login details prior to the start of each event for which they were registered.

Access Details

Members received access and login details, by email, 24 hours before the webinar was due to commence – and a reminder email 1 hour before each webinar. These emails were sent automatically from Zoom.


In keeping with standard practice, members audio and video was deliberately disabled to avoid any background noise and issues that could detract from the presentations. There was a Q&A facility where they were easily able to type in and submit any questions. This was further explained at the beginning of each event.

For any issues getting access or during the event, help was at hand in the live chat facility, to provide any support required. This live chat feature within Zoom was used to communicate messages.