We once again, utilised the ZOOM platform to host these webinars and members received access/login details prior to the start of each event for which they were registered.
They received access and login details, by email, 24 hours before the webinar was due to commence – and a reminder email 1 hour before each webinar. These emails were automatically sent from Zoom.
In keeping with standard practice, members audio and video was deliberately disabled to avoid any background noise and issues that could detract from the presentations. There was a Q&A facility where they could easily type in and submit any questions. This was further explained at the beginning of each event.
If they had any issues getting access or during the event, help was on hand in the live chat facility, to provide any support required. This live chat feature within Zoom was used to communicate messages.